The experience was overall positive. The part of waiting to do the document signing was too long of a wait. You had only one person working on this and I heard your team tell other customers they were next and clearly that was not the case. Your finance guy Tom, once we got to him, was great and very easy to work with.
Hello Adrienne, we strive for 100% satisfaction, and it is great to see you had such a positive experience at f.c. kerbeck Buick GMC. We sincerely value your business and look forward to your next visit!